How does ShipsGo calculate estimated time of arrival(ETA) of my shipment?
ShipsGo algorithm saves the first ETA at the booking stage than updates current ETA if any change occurs. You can find a variation on your dashboard.
Besides, if our algorithm realizes an extraordinary transit time ( while comparing transit time with old data and current schedule ) send you a notification in order to contact the carrier to make situation your container clear. Because, sometimes containers would have extraordinary transit times due to specific reasons such as carrier system problem, TS port vessel allocation problem...etc.